This article explains how to use the offers feature on the Dispatch Anywhere mobile application
Buttons to remember
Accept - Accept the offer sent by the club and send back ETA details
Reject - Reject the offer sent by the club
Request Call - Request a phone from the club about the offered job
Cancel - Cancel a call sent to you by the club
Job Offers
We have added the ability for our integrated motorclub users to manage job offers directly from your mobile dispatch screen! When a new job is offered by a motorclub you will receive a job alert notification and now have the ability to work the offer directly from the Dispatch Anywhere mobile application.
How to Accept an Offered Job
- Select the offered job from the dispatch screen (New offered jobs will display "New Offer" and show a job timeout reminder)
- Select the thumbs up icon ? to accept the offer
(Mobile users can also reject ? or request a phone call ? from the club as well)
How to Accept an Offered Job
(Sending a Response to the Motorclub)
- Enter ETA and required fields before the job timer expires
- Select Accept
Additional Notes/Tips
If your conditions are accepted by the club the job will be moved into waiting status for assignment
If your conditions are rejected by the club you will see a red line on the job and a red response reason that the eta was rejected or the job was cancelled by the motor club
When accepting an offer and sending back an ETA, Dispatch Anywhere will show the dispatch location and job location mapping with directions. (Press the arrow icon ⤴️ on the ETA line) If a job has multiple routes available they will be listed.